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Data Recovery
Quick Start
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Back to Data Recovery F.A.Q.
Can I recover my data using Norton or other disk utilities?
While most disk utilities provide excellent preventative maintenance by fixing minor problems, they can render data unrecoverable in the event of extreme corruption. Follow these tips to help ensure your drive and data safety:
Save an "undo" file (a record of the changes the utility has made to your drive), in the event it does not correct your problem. By sending this file along with your drive to us, you help ensure recovery of your data.
DO NOT use a utility program if it does not allow you to save an "undo" file of the repairs it makes. If your drive makes any unusual noises, DO NOT attempt to use any type of utility software.Damaging sounds include clicking, buzzing or scraping. Unusual sounds are indicative of a damaged head mechanism or a head crash. Shut down the computer to avoid further damage to the drive and its data. Send your drive to us for professional recovery.
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From customer's correspondence
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Rick J.
Saint Charles, MO USA
Hitachi HTS726060M9AT00 60 GB laptop
From Customer's order
The computer had water spilled on it. It was powered up but sitting idle. Now it's not booting, nor spinning.
After recovery:
Excellent service and you did a wonderful job. Thanks.
Rick
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Jan O. M.
Mashburn Construction, L.P.
Roopville, GA USA
Maxtor 6Y080M0 80 GB
From Customer's order
Recognized by BIOS - yes Spinning Sound - yes I did send this to a local guy to try to restore data. He was unsuccessful.
After recovery:
I think I have everything I needed. I will recommend your services any time I have the opportunity. You have made me very happy. Thanks. Jan M.
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JEFF N.
CBIS INC.
WEST BROOKFIELD, MA USA
Seagate ST94811A 40 GB laptop
From Customer's order
I was traveling on business and my computer bag did fall from the car seat on to the floor while driving to the airport. The bag was a very well protected and cushioned bag. Upon arrival at the hotel I plugged the Ethernet cable into my computer and started my computer. Microsoft outlook began to load and it froze. I tried to end task but it did not allow me to, I shut off the computer. When I tried to start the computer again I got the prompt that the hard drive was not detected. I called dell and they had me try to re-boot and it would not. They indicated that the hard drive had crashed.
After recovery:
Dear DataBe.com team,
I have received my DVD's and my hard drive from you today. THANK YOU VERY MUCH for recovering all of my important files and all of my memories.
GREAT JOB!!!!!!
I really appreciate it,
Jeff N.
CBIS INC
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Ned C.
Cieszko Construction Co. Inc.
Havelock, NC USA
Toshiba MK4025GAS 40 GB laptop
From Customer's order
I have another drive that crashed. I took it to my service center and asked that they remove the drive, give it to me and get me a new one from Sager. I told them about how you were able to recover 100% of the data from the other drive you recovered for me under $1500.00 and what a deal that was. When I called them two weeks later to find out what happened, they told me they had recovered my data. I told them they may have destroyed your attempt to recover my data by trying to help me out, and when I did try to look at the data they retrieved, they got all the data I couldn't care less about and all the important files were corrupted or non-existent in the folders. Please, try to recover this data too. I don't need it all, just a few accounting files from quick books and my swim team manager files for the past 3 years.
Do you think they destroyed the data? Can you help me again?
After recovery:
Dear DataBe Recovery team,
God Bless you for the work you do, I received the discs with data and could breathe at last. Thank you SOOO much!!! You did such impeccable job ... again!
Best Regards,
Ned
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Kevin S./Solution Architect
NCR,Waterloo
Waterloo, ON CANADA
Toshiba MK2018GAS 20 GB laptop
From Customer's order
Failure Description: Growl from drive once. Shutdown OS. Primary drive not able to be recognized on next reboot.
Recover Attempted: Local Corporate PC Lab tried to spin up drive. Would not spin up. Froze drive and reattempted spin up - drive would spin up partially, before spinning down. Ended their attempt at that point.
After recovery:
Dear DataBe,
Thanks a lot, all data are back and everyone is happy!
Cheers,
Kevin.
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Humberto A.
Buenos Aires, Argentina
Fujitsu MHS2030AT 30 GB laptop
From Customer's order
Most important data: Outlook files (.PST) and Profile files for user vadjovaz
Failure occurred: Impossible to access drive
Drive in BIOS: No
Clicking: No
Spinning: Yes
Recovery attempts: Connected to another notebook/PC. Drive not opened.
After recovery:
Dear DataBe.com team,
We have received DVD's, and properly restored the user's information.
Thanks a lot for your work! Very impressive!
Respectfully,
Humberto A.
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