Friday
May 09, 2008
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Data Recovery
Quick Start
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Back to FAQ and Technical Articles
How do I know my drive is not seen by BIOS
Note: If you don’t see a screen similar to the one above, check your computer / motherboard manual to find out how to access BIOS setup. Normally, “Del” or “F1” key needs to be pressed right after the computer start up in order to access BIOS setup screen. Once you are in the BIOS setup, please check the manual in how to activate the BIOS screen during computer start up. Compare the BIOS model number to the number on your drive label. Should these numbers be different, you have a problem with the drive. Please check “Flat Rate Recovery Table” to find out your data recovery cost. |
From customer's correspondence |
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George H. B.
Western Digital WD1200BB-18CAA0 120 GB From Customer's order Below are the headings and summaries of reports on two Western Digital drives, one a 120 GB drive and one an 80 GB drive that I gave to a firm in Baltimore to see if they could recover some of the files for my daughter. This firm wants $1900/drive to recover these files. This seems a bit high as the drives do not seem to be physically damaged in that the directory structure seems to be intact and all of the files are listed as "Good" and do not have to be "repaired." In addition, I only want to recover two or three folders from each of these drives, things like My Documents, My Music, and the Identities folder that contains the Outlook Express email files. I can't afford to recover the data on these drives at anything near the price that the Baltimore firm wants. What do you think? Would it be worth sending these drives to you for recovery after I retrieve them from Baltimore? These drives were damaged when I tried to plug the power cable into a DVD drive while the computer was running.
After recovery: Thank you for your efforts and reliable services; great value for money too!!
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John A.
Samsung SP0802N 80 GB From Customer's order I placed one working drive on top of another to get at a screw. The phone rang and I answered it about 10 minutes later I completed screwing the drives into their places. The screen was frozen. I rebooted and it never got into the OS as it said a file had been corrupted. I ran check disk and it told me that the c-drive was good. It would not complete a check disk on the d-drive as one or more files are corrupted. I had a local company come to my home as their advertisement said the do data recovery. A waste of money. The technician listened to what I said. Tried to boot it using my software and then he said the drive was not spinning. I told him that he had to be mistaken as I had successfully run chkdsk. He was not fazed. Although he pointed out a capacitor or a resistor on the drive and noted it had been damaged. It is on the left side of the drive about an inch and a half down from the bar code. He stated he could not do anything for me at that point and charged $75 for his service.
After recovery: Thanks again for your help. I appreciate the items you were able to save. I will definitely recommend your services to others--have a Blessed Day.
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Kerry T.
Maxtor 4D080H4 80 GB From Customer's order This is a "Case #2" failure (described on your website). The BIOS is no longer recognizing the Maxtor drive model number or serial number and instead displays only the drive's "family name"(Romulus). The computer will not boot up. POST stops at a screen that says "F1 for Setup F2 to continue." It was installed in a second PC as a "slave" but it was not recognized.
After recovery: Hello DataBe.com,
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Jan O. M.
Maxtor 6Y080M0 80 GB From Customer's order Recognized by BIOS - yes Spinning Sound - yes I did send this to a local guy to try to restore data. He was unsuccessful.
After recovery: I think I have everything I needed. I will recommend your services any time I have the opportunity. You have made me very happy. Thanks. Jan M.
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