FAQ and Technical Articles

What is Data Recovery

The word DATA for regular computer users mean their text documents, pictures and photos, database files, email messages, accounting and tax software, and any other useful and meaningful pieces of information stored on the hard drive or other data storage device.

Data Recovery is the process of retrieving deleted or inaccessible data from failed electronic storage media such as computer hard disk drive, external HDD or flash memory, CD/DVD, tape cartridges, or RAID (array of disks).

Your data can become inaccessible due to mechanical or electrical malfunction of media device itself or a software problem, computer virus, or a deliberate human act.

It was validated technically and statistically: the success of data recovery mostly depends on how quickly the hard drive was SHUT OFF after the failure occurred.

It is very important to remember when you have any suspicious hard drive behaviour.
If it fails – do not wait (if it’s the internal type of drive - extract the faulty drive from your computer; if it’s the external type do not plug it back in) and contact a professional data recovery specialist. We do not recommend run any tests on bad drive, as it may be a cause of catastrophic scenario for sensitive data layers, making data unrecoverable.

We use non-destructive recovery procedures to recover data. We scan and copy each sector of failed/damaged drive to the image and work off of the image, not your failed/damaged drive.

Regardless of the cause of your data loss, our experienced technicians are able to successfully recover lost data in most of the cases.

Quick Start

To place the online data recovery order and send the failed media in for service: