Friday
May 16, 2008

Recovery Info for Your Drive

 

Fujitsu

Maxtor

Hitachi

IBM

Quantum

Seagate

Samsung

Toshiba

Western Digital

 

Laptop Drives

External Drives

 
 

Data Recovery
Quick Start

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Evaluation and Pricing

 

Recently, we have launched the new pricing policy.

Normally, each data recovery job starts with our free evaluation to determine the problem with the media; in the order to provide a firm price-quote for you to review.

 

However, our successful business with absolutely Flat Rate pricing for laptop hard drive recovery has shown us the best way of satisfying customers who need to know the FIRM price BEFORE sending the failed media to the recovery lab. Needless to say that the firm price knowledge before recovery starts significantly reduces the recovery process time. Our specialists do not have to spend any time for evaluation and negotiation processes; instead the recovery process will start IMMEDIATELY upon the failed media arrival to the lab. Now we have gone further and decided to launch the firm / flat price policy practice over to hard disk drives from desktop type computers.


Data Recovery Price Table

Data Recovery

FLAT Rate Prices
for
Regular Service
FLAT Rate Prices
for
Emergency Service

1.8" or 2.5" Hard Drives for
Laptops / Notebook computers
and Mobile External enclosures

$490
$690

3.5" Hard Drives less than 200 GB
for Desktop computers and External enclosures

$690
$990
3.5" Hard Drives 200 GB and greater
for Desktop computers and External enclosures
$890
$1,290

All prices shown are in U.S. dollars


Notes:

1. Flat price covers ALL recovery procedures, including:

  • Clean Room Repairs (for all internal damages like Clicking noises, heads damage, motor problems, severe media damage to platters; These problems are fixed by opening the hard drive under clean room conditions)
  • Firmware problems (Internal microcode damaged)
  • Electronic components (burned PCB)
  • Software recovery (File System corrupted; viruses; deleted files, etc.)

    One Flat Price covers all recovery cases, regardless the data loss issue.

    Brief definition of recovery procedure:
    First of all, if media is not accessible, we'll fix all electrical and mechanical components of the hard disk to gain the access to the data on the magnetic platters. If needed, drive will be opened up in the clean room to find out and fix the damage or move the disk platters to the healthy drive frame. If the media is Accessible we will create a raw image to our lab media to further work on it and keep your media as is.

     

    2. Turnaround time for regular and emergency services.

    The regular turnaround time typically takes 3-5 days for laptop drives, and 5-7 days for desktop drives.

    EMERGENCY SERVICE is available as well. The time frame for this type of data recovery service: same day if possible, or normally 1 to 2 days. The EMERGENCY SERVICE recovery cost is indicated in the price table above. Please be aware of, in some complex recovery cases the recovery process time may be affected by capacity of hard drive and / or condition of surfaces on the disk.

     

    3. RAID recovery.
    No flat price for RAID's yet. Please contact to get a quote. Price range for RAID servers is in between $1000 to $3500, some limitations might apply.

     

    4. Parts.
    No additional charge for using our parts. We stock spare parts nearly for each existing hard drive model. Some conditions might apply.

     

    5. Data Backup and delivery.
    No charge for coping recovered data onto spare drive (provide your own or purchase from us). You may order other backup options for reasonable price.
    We recommend making a "hard copy" of your recovered files, by ordering it on DVD's.
    Also, you may order an exact replica (so called HDD-clone) of your original failed drive to a new hard drive (a good chance to boot Operating System up, when installed into original computer). Note, in some recovery cases HDD-cloning option is not available.

    The return shipping and handling cost is not included in the recovery flat price.

     

    6. The tampered drives are the subject of  the additional charge.

     

    7. Payment.
    No up-front payment is ever asked. You pay only when the recovery process is complete and you are satisfied with the results. Please, do NOT submit any payments before you receive a comprehensive recovery report  from us.

    For detailed information about our other optional services you may order, conditions, shipping cost, etc., please click here.

     

     

  • From customer's correspondence

    Mary V.
    IBM, Inc.
    Waldwick, NJ USA

    Fujitsu MHT2080AH 80 GB laptop

    From Customer's order

    HD was damaged when a liquid was spilled on the keyboard. Laptop failed to operate and when HD was swapped into a new laptop the OS was not recognized and laptop failed to boot.

     

    After recovery:

    Thank you for your excellent support and I'll be sure to recommend you to our customer support team in IBM.

    Mary V.


    Scott K.
    New York, NY USA

    Toshiba MK4025GAS 40 GB laptop

    From Customer's order

    Hard Drive shut down, computer could not reboot. Doesn't not show up in bios, doesn't work on an enclosure. Took to a local place and they said they couldn't do anything, they thought there was damage to the head disk assembly.

     

    After recovery:

    Thank you for recovering the data! Thanks for your attention to this matter in such prompt timing.
    Scott K.


    JEFF N.
    CBIS INC.
    WEST BROOKFIELD, MA USA

    Seagate ST94811A 40 GB laptop

    From Customer's order

    I was traveling on business and my computer bag did fall from the car seat on to the floor while driving to the airport. The bag was a very well protected and cushioned bag. Upon arrival at the hotel I plugged the Ethernet cable into my computer and started my computer. Microsoft outlook began to load and it froze. I tried to end task but it did not allow me to, I shut off the computer. When I tried to start the computer again I got the prompt that the hard drive was not detected. I called dell and they had me try to re-boot and it would not. They indicated that the hard drive had crashed.

     

    After recovery:

    Dear DataBe.com team,
    I have received my DVD's and my hard drive from you today. THANK YOU VERY MUCH for recovering all of my important files and all of my memories.
    GREAT JOB!!!!!!
    I really appreciate it,
    Jeff N.
    CBIS INC


    Jan O. M.
    Mashburn Construction, L.P.
    Roopville, GA USA

    Maxtor 6Y080M0 80 GB

    From Customer's order

    Recognized by BIOS - yes Spinning Sound - yes I did send this to a local guy to try to restore data. He was unsuccessful.

     

    After recovery:

    I think I have everything I needed. I will recommend your services any time I have the opportunity. You have made me very happy. Thanks. Jan M.


     
     

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