From customer's correspondence

Ray L.
Valley Christian School
Spokane Valley, WA USA

Fujitsu MHS2030AT 30 GB laptop

From Customer's order

Dropped notebook; battery discharged due to bad power cable (both in the same night). After recharge the system worked for a few hours. Attempted to load QuickBooks, but system locked and went to "blue screen." Would not boot up after that. Makes small clicking sound.

 

After recovery:

We really do appreciate all your work. We'd like to let you know that we got back everything we needed and it's so great. A satisfaction more than 100%...

Narayanan A.
Verizon Wireless
Keller, TX USA

Toshiba MK6026GAX 60 GB laptop

From Customer's order

Worked well till Wednesday night till 10.45pm, next day when powered on got a "Blue Screen" after windows 2000 started. Disk boot device (with some weird number) error. HDD circuit board failure detected.

 

After recovery:

Thank you for all your work in recovering my data. It is much appreciated. If anyone here at Verizon will need data recovery service your company is set up as our vendor #1!!! Thanks again.

Michael S.
Birmingham, AL USA

Hitachi HTS548040M9AT00 40 GB laptop

From Customer's order

Drive makes CLICKING sound. Got an error message stating "I/O hardware failure". Tried to reboot. Got message stating that the Registry was bad. Then it did a physical memory dump. Then I tried to restart the computer and got a message about a disk read error. Also, I cannot connect it as an external drive either. No recovery attempts other than trying to connect it as an external USB drive. The drive was not opened. It has all original parts. No recovery attempts made.

 

After recovery:

Thank you very much for all of the help
Thanks,
Michael

Humberto A.
Buenos Aires, Argentina

Fujitsu MHS2030AT 30 GB laptop

From Customer's order

Most important data: Outlook files (.PST) and Profile files for user vadjovaz
Failure occurred: Impossible to access drive
Drive in BIOS: No
Clicking: No
Spinning: Yes
Recovery attempts: Connected to another notebook/PC. Drive not opened.

 

After recovery:

Dear DataBe.com team,
We have received DVD's, and properly restored the user's information.
Thanks a lot for your work! Very impressive!
Respectfully,
Humberto A.