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Data Recovery
Quick Start
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Back to Data Recovery F.A.Q.
What is the evaluation process?
All media received goes through an extensive analysis to determine the condition of the drive.
Step 1 - We will determine whether the problems are physical (hardware), logical (software structures) or both.
Step 2 - If the determination is physical, we then determine whether the needed parts for repairs are in our extensive inventory or if we will have to source them from our vendors.
Step 3 - Once we have access to the drive we will make an absolute sector-by-sector mirror image of your hard disk to our equipment where the process will continue.
Step 4 - The next step is to evaluate the condition of the data structure & determine how much of the data is salvageable.
Step 5 - When the evaluation process is completed, we will contact you with the results of the evaluation and tell you exactly where in the original price range your recovery will fall. We will need your approval to proceed from this point.
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From customer's correspondence
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George R.
Seattle, WA USA
IBM IC25N030ATCS04-0 30 GB laptop
From Customer's order
Probably, heat-related situation. Put in USB enclosure. I think the drive BIOS worked in the enclosure, but no data.
After recovery:
Dear Sirs,
Thanks a lot for recovering my data! Excellent service and good experience.
George R.
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Steve A.
Bayer Material Science
Baytown, TX USA
Maxtor DiamondMax Plus 9 80 GB
From Customer's order
Drive failed with no warning. PC would not boot up as usual at the start of the business day. BIOS indicate drive error.
After recovery:
Thank you for recovering my data! Thanks!!!
Steve A.
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Beth P.
Back in Action
Coeur d'Alene, ID USA
Toshiba MK4021GAS 40 GB laptop
From Customer's order
Noises; BIOS can not see drive during boot process. Rebooted workstation, did not work..
After recovery:
Dear Data Recovery team,
I'd like to thank you for your outstanding services, without you that'd been a lot harder to deal with the problem I had.
Thanks a lot,
B.P.
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