We recommend using a shipping service with tracking capabilities, such as
UPS 1-800-744-7877
FedEx 800-463-3339
DHL 800-225-5345
Purolator 888-744-7123
You might consider to use UPS Express service with guaranteed delivery on the next business day from most major metropolitan areas in the United States and in two business days from most others.
UPS Express Box
is best solution to ship your drive in.
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Here's how to get started Data Recovery process:
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Step 2: Shipping
instructions (click for printable page)
- To ship a BARE hard drive: Remove and retain all brackets, mounting screws and interface adapters unless instructed otherwise.
- To ship the WHOLE unit (external enclosure, laptop computer, etc.) include all needed accessories and software (i.e. power adapters, cables, drivers, controllers, etc.)
- Preferable packaging: Place the drive inside the anti-static bag or wrap in the aluminum foil.
Suspend the unit in the center of a sturdy box of foam or bubble wrap around all sides.
- We recommend shipping the hard drives via air service to minimize handling during delivery, such as UPS Express / UPS Expedited or FedEx Express / FedEx Economy services, although you may ship via the carrier of your choice.
- Enclose a printed copy of your order in the package along with your failed hard drive and ship to:
DataBE Data Recovery
416-762-0801 (attn. Bernard Eliot)
2100 Bloor Street West, Unit 6-247
Toronto, ON
M6S 5A5, Canada |
Company
Contact phone, contact S&H dep.
Street address
City, Province Postal code, Country
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Dear International Customers!!!
Please, be advised: No Duties and/or Taxes will be applied to your package, if its value not more than $10 USD and the item description in the customs declaration and/or shipping invoice as following:
"Damaged/Failed Hard Drive, For Repair Only, in Canada - value $10.00"
If you feel to value the package for more than $10 USD, to avoid any delays/exceptions at the customs clearance, you must indicate in the shipping paperwork that you will be in charge of the payment of any applicable duties and/or taxes, if any occur.
We accept any carrier companies, but advise you to use a shipping method with ability to trace shipment.
We are not responsible for any taxes or duty fees imposed by customs office
We accept Saturday Delivery shipments
It will expedite the whole data recovery process, if you follow these steps accurately
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From customer's correspondence
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Leonard V.D.
East Rutherford, NJ USA
Toshiba MK6022GAX 60 GB laptop
From Customer's order
The hard drive is not in BIOS, clicking
After recovery:
Dear Sirs:
Data looks interesting...
Thank you, Leonard
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Humberto A.
Buenos Aires, Argentina
Fujitsu MHS2030AT 30 GB laptop
From Customer's order
Most important data: Outlook files (.PST) and Profile files for user vadjovaz
Failure occurred: Impossible to access drive
Drive in BIOS: No
Clicking: No
Spinning: Yes
Recovery attempts: Connected to another notebook/PC. Drive not opened.
After recovery:
Dear DataBe.com team,
We have received DVD's, and properly restored the user's information.
Thanks a lot for your work! Very impressive!
Respectfully,
Humberto A.
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Roberto R. M.
M & N Lambretta
Oakland, CA USA
Fujitsu MHT2060AT 60 GB laptop
From Customer's order
drive is not in BIOS, clicking on booting.
After recovery:
Hello Everyone,
You have made my day and save my butt !!! Thank you. Roberto
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