Recent Problem Solved

Seagate ST380819AS SATA
Not spinning. The hard drive was replaced by Dell under service agreement. Attempt to recover data from computer store. They informed us of the need to send the drive out to a lab for recovery of information because drive was not spinning.
Sweet Deal!!! Thank you for all your help and retrieving our data. Hopefully we will work on our backups more carefully afterwards, but if something unexpected will ever come up... we know where to go. Thanks again Data Recovery Team! Arma Scrap Metal Co. Inc. Dennis G. Brooklyn NY USA

Samsung SP0411N
Drive spins at power on but stops after a few seconds, BIOS doesn't detect Drive. Original drive (labeled "A") PCB blew as result of a power supply failure, we got a new identical drive (labeled "B") and replaced PCB, drive then showed the above described symptoms (Spins for a few seconds) We returned new PCB to the new drive, that still worked fine, and then swapped platters, the bug followed the platter, the new drive with the original platter fails, and the old drive with the new logic and the new platter works fine. Data to recover is now in platter installed in new drive, labeled "B".
We would like to thank you very, very much for getting our data, when we thought it was gone, considering what we had tried with the drive in the order to get the data off. Your professionalism is outstanding. We will definitely use your company services if the need occurs at the time. Thanks a lot, Mariano F. Mariano F. Buenos Aires, Argentina

Fujitsu MPG3102AT-C
The drive could not be seen by the operating system Win98 BIOS. Prior to the failure we got a couple of 'Disk Write error to Drive F:' that interrupted the program data acquisition run in Labview application. The drive was removed from that computer and attached by IDE cable to external USB hard drive box and plugged into XP computer. That computer could not see the drive in BIOS either. We measured 5V and 12V with drive attached and both were OK with ripple less than 2 mv. So drive is not pulling down power supplies. The drive doesn't spin up. The drive doesn't click.
Dear data recovery team, We have reviewed the file folders that you emailed to us on above titled job, and we see that you were successful in recovering the data from our failed hard disk. Thanks... Walt P. H-Ion Solar Inc. Richmond, California United States

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