Thursday
May 15, 2008
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Fujitsu Maxtor Hitachi IBM Quantum Seagate Samsung Toshiba Western Digital |
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Laptop Drives External Drives |
Data Recovery
Quick Start
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Back to Data Recovery F.A.Q.
How do I know my drive is not seen in the computer CMOS/ BIOS
Once you reboot your computer, you should see a screen like this. Push the Pause/Break key to "freeze" the screen. 
Note 1: If you do NOT see a screen similar to the one above, check your computer or motherboard manual to find out how to access BIOS setup. Normally, “Del” or “F1” key needs to be pressed right after the computer start up in order to access BIOS setup screen. Once you are in the BIOS setup, please check the manual in how to activate the BIOS screen during computer start up. Compare the BIOS model number to the number on your drive label. Should these numbers be different, you have a problem with the hard drive. To find out the data recovery cost for your failed hard drive, please check Flat Rate Recovery Table
Note 2: Some failed hard drives may pass to computer's CMOS/BIOS screen some internal techno-name. You should verify the name on the screen with the true model number on the label of the failed hard drive. The table below demonstrates how it works for Maxtor hard disk drives
EXAMPLE: True and false Maxtor HDD names in CMOS/BIOS
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From customer's correspondence |
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John A.
Samsung SP0802N 80 GB From Customer's order I placed one working drive on top of another to get at a screw. The phone rang and I answered it about 10 minutes later I completed screwing the drives into their places. The screen was frozen. I rebooted and it never got into the OS as it said a file had been corrupted. I ran check disk and it told me that the c-drive was good. It would not complete a check disk on the d-drive as one or more files are corrupted. I had a local company come to my home as their advertisement said the do data recovery. A waste of money. The technician listened to what I said. Tried to boot it using my software and then he said the drive was not spinning. I told him that he had to be mistaken as I had successfully run chkdsk. He was not fazed. Although he pointed out a capacitor or a resistor on the drive and noted it had been damaged. It is on the left side of the drive about an inch and a half down from the bar code. He stated he could not do anything for me at that point and charged $75 for his service.
After recovery: Thanks again for your help. I appreciate the items you were able to save. I will definitely recommend your services to others--have a Blessed Day.
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Mark C.
Hitachi HTS548040M9AT00 40 GB laptop From Customer's order Drive is not in BIOS; makes loud clicking noises
After recovery: Thanks a lot for helping us out, and recovering our data. Thanks!!!
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Scott P.
IBM IC35L060AVER07-0 60 gb From Customer's order I’m wondering exactly what problems I might have caused. The PCB has already been removed twice.
After recovery: Sweet. Thanks. THANK YOU for your service. I really appreciate it. Though, don't take this wrong, I hope I never have to seek out the help for the same problem again, but will recommend your excellent services! :) I am amazed that you are able to do what you do?
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JEFF N.
Seagate ST94811A 40 GB laptop From Customer's order I was traveling on business and my computer bag did fall from the car seat on to the floor while driving to the airport. The bag was a very well protected and cushioned bag. Upon arrival at the hotel I plugged the Ethernet cable into my computer and started my computer. Microsoft outlook began to load and it froze. I tried to end task but it did not allow me to, I shut off the computer. When I tried to start the computer again I got the prompt that the hard drive was not detected. I called dell and they had me try to re-boot and it would not. They indicated that the hard drive had crashed.
After recovery: Dear DataBe.com team,
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