How Do I Ship My Hard Drive

Before posting your package for shipping out, you need to place the online data recovery order, print out its hard copy with shipping instructions on it and carefully follow it step-by-step.

It is highly important that the already failed hard drive is boxed properly to prevent any additional damages during delivery. The choice of the carrier company is entirely yours, but we do recommend those which provide the tracing number to track the package delivery status.

How Do I Pack Failed Drive for Shipping to Data Recovery Lab?

(in Examples)

Example 1: Cardbox with foam-rubber for cushioning

Example 2: UPS Express box with bubble wrap for cushioning:

You may also follow the common packaging preps to ship a failed hard drive as well as any other failed data storages:

• To ship a BARE hard drive: Remove and retain all brackets, mounting screws and interface adapters unless otherwise instructed.
• To ship the WHOLE unit (external enclosure, laptop, etc.) include all needed accessories and software (like power adapters, cables, drivers, controllers, etc.)
• Place the drive inside a plastic bag (preferable anti-static material or wrap in aluminum foil). Suspend the hard drive in the center of a sturdy box of foam-rubber or bubble wrap around all sides. Use crumpled paper as cushioning material to fill any empty spaces in shipping box.
• We recommend to ship hard drives via air service to minimize handling, such as UPS Express or UPS Expedited services, although the choice of the shipper is yours.
• Include a printed copy of your order in the package along with your failed hard drive and ship out.

We accept any carrier companies, but advise you to use a shipping method with ability to trace shipment. We accept Saturday Delivery shipments until 4pm EST.