From customer's correspondence

Mary V.
IBM, Inc.
Waldwick, NJ USA

Fujitsu MHT2080AH 80 GB laptop

From Customer's order

HD was damaged when a liquid was spilled on the keyboard. Laptop failed to operate and when HD was swapped into a new laptop the OS was not recognized and laptop failed to boot.

 

After recovery:

Thank you for your excellent support and I'll be sure to recommend you to our customer support team in IBM.

Mary V.

Jan O. M.
Mashburn Construction, L.P.
Roopville, GA USA

Maxtor 6Y080M0 80 GB

From Customer's order

Recognized by BIOS - yes Spinning Sound - yes I did send this to a local guy to try to restore data. He was unsuccessful.

 

After recovery:

I think I have everything I needed. I will recommend your services any time I have the opportunity. You have made me very happy. Thanks. Jan M.

Neil H.
ndh Small Business Consulting
Eastham, MA USA

Seagate ST94011A 40 GB laptop

From Customer's order

Drive won't boot to XP. Recognized by BIOS, then nothing. For a while, there was a "NTLDR is missing" but then turned to a blinking cursor after POST. No clicking, drive does spin. Scanned with R-Studio Emergency, which found the drive, but could not get the drive to show up as a slave on any computer except when running in a DOS mode. Other recovery efforts may have been made by other techs, but I do not have any specific information about the details. I also ran SpinRite, which saw the disk fine, but trying to boot from an XP CD (to try and replace the NTLDR originally) it would not boot from the CD (got hung on the "Setup will now check your system resources...") Never physically messed with the drive, never opened, never replaced board.

 

After recovery:

Your data recovery services are very honest and professional; those are the rare qualities in nowadays... Thank you very much