FAQ and Technical Articles

My drive had few partitions.
Will I have the access to all of them after recovery?

If the failed hard drive has multiple partitions, after recovery the restored data from each partition will be saved in its own separate folder. That is a basic data backup method we use and offer to our customers.

To move the retrieved data to your computer and organize it the same way before failure, you will need to prepare your computer. Take a new hard drive the same or bigger capacity. Partition and format disk the way you like it and install operating system with all your favourite software on clean drive. Then, you go ahead and copy all needed of the recovered files and folders to locations in accordance to appropriate paths on corresponding partition.

HDD Clone

For the most successful recovery outcomes, when all or nearly all sectors from the failed hard drive were accurately scanned and placed onto image, you will be offered to order a CLONED hard drive, the exact sector-to-sector copy of your original failed drive to the new spare drive of the same size or bigger.

What is CLONED Hard Drive?

If the system data on the original drive was intact at the moment of disk's failure, then you will be able to boot the clone drive on your original computer.

If you've succeed booting the clone drive on your computer, it'll mean: no necessity to neither, partition your new drive, nor install operating system and all those applications along with loading the restored data to it. Besides, all data from each partition will be exactly at the same spot as the last time you worked on your computer prior drive's crash.

In the situations, where it appears that the system is corrupted, there is yet the opportunity to undertake the system recovery, by applying the special system recovery techniques.

Once the data recovery process is finalized, data recovery report will be emailed you. Generally, the report shows the recovery results from each particular partition (the file's samples will be included as well). After reviewing the recovery process results you make a decision on which data back up option is the most suitable for your needs. The shipping method of returning the data is all yours too.