From customer's correspondence

Martin P.
Federation of Saskatchewan Indian Nations
Saskatoon, SK CANADA

Fujitsu MHS2060AT 60 GB laptop

From Customer's order

First blue screen then rebooted but BIOS did not detect presence of hard drive... no spin no noise... was hot underneath so suspect PCB...

 

After recovery:

You've been very helpful all the time and made my meltdown situation less painful by recovering my data in full and giving me FTP access to those files I needed for my 9 am meeting ... Thank you so very much

Humberto A.
Buenos Aires, Argentina

Fujitsu MHS2030AT 30 GB laptop

From Customer's order

Most important data: Outlook files (.PST) and Profile files for user vadjovaz
Failure occurred: Impossible to access drive
Drive in BIOS: No
Clicking: No
Spinning: Yes
Recovery attempts: Connected to another notebook/PC. Drive not opened.

 

After recovery:

Dear DataBe.com team,
We have received DVD's, and properly restored the user's information.
Thanks a lot for your work! Very impressive!
Respectfully,
Humberto A.

Douglas E.
Dennis, MA USA

Samsung MP0804H 80 GB laptop

From Customer's order

The Laptop began to boot very slowly and act funny. I did eventually get the blue screen of death. I figured it had a virus. I tried to boot it several times and it didn't bring the OS up. I replaced the drive with another one. Yesterday (two weeks after crash) I attached it to an external USB device and tried to copy the photos to my new drive, but it hung and started making "click, click, click--beep, click, click, click--Beep" noises. I stopped trying to copy, and put the drive in a static bag for you guys. Drive was never opened. I don't know if any specific event caused this to happen. The laptop does see quite a bit of abuse.

 

After recovery:

THANKS! Doug