» Home » Help » Frequently Asked Questions

What can I do to protect my Data and minimize my chances of losing Data?

To avoid premature drive failure:

  • Avoid heat and vibration. Beware of static. Back up your data

    All drive components, both electronic and mechanical, are sensitive to the heat and vibration. Keep your computer in a dry, controlled environment that is clean and dust-free. Set up your computer in an area with very little traffic to ensure that it does not get bumped. The heat and/or vibration are two of the leading causes of hard drive failure.

  • Run Scandisk

    Scandisk examines your hard disk for logical inconsistencies and damaged surfaces. Run it every two or three weeks just to be safe. It is very important to save any changes to a floppy until you are sure that the changes that you are about to make will not adversely affect your hard drive.

  • Run Defrag

    Files most likely, will not be stored in adjacent clusters. Defrag rearranges the data on your hard disk so that each file is stored in a set of contiguous clusters. This is very important for data recovery, since success is more likely when the damaged file's clusters are adjacent to each other.

  • Anti-Virus Software

    Use anti-virus software and update it at least four times per year.

  • Use an uninterrupted power supply (UPS)

    In the event of a surge of electricity, black out, brown out or lightning strike, a UPS can protect your system from electrical damage. A UPS is also a backup power source that keeps your computer running for a short period of time, giving you the opportunity to properly save your work and shut down, avoiding a potential data loss.

  • Be cautious when using recovery utilities

    Use diagnostic and repair utilities with a caution. Verify that your utility software is compatible with your operating software. Never use the file recovery software if you suspect an electrical or mechanical drive failure. Always make an undo disk when you allow a utility make changes to your hard drive.
    Diligent maintenance such as anti-virus scanning, sensible backup procedures, off-site storage of mission critical data, together with knowledge of your limitations, should prevent you from becoming one of the many casualties of data loss.

  • If you suffer a data loss

    Please, contact a data recovery expert immediately. The most important thing is not to attempt any repairs on your own. Trust your data to the engineers who have the experience, expertise and tools to recover you data without damaging your system.

 


From Certified general accountant in Toronto, Ontario: Seagate 7200 RPM external - Seagate backup drive is not working and making a busy signal sound (it's ringing like a telephone). It has suddenly stopped working after a dropping accident. Probably, the spindle is stuck and the motor cannot revolve the disks during start up. It needs your help to fix the bad hard drive or quickly restore QuickBooks database.

The required QBW file is downloaded and successfully integrated into the re-installed accounting program.


From IT specialist in Toronto: WD 1.0TB WD10JMVW laptop - I did try to use the Hard Disk Test on my HP laptop and got an Error log: Hard Disk failed with failure ID PGAM70-.., description Hard Disk 1. I hope the physical condition of the hard disk is not beyond your ability to fix the problem and retrieve data and files of it.

Perfect result, your assistance is invaluable.


Databe in reviews and testimonials from people around the Globe:
Read more real cases...