From customer's correspondence

John A.
Upper Marlboro, MD USA

Samsung SP0802N 80 GB

From Customer's order

I placed one working drive on top of another to get at a screw. The phone rang and I answered it about 10 minutes later I completed screwing the drives into their places. The screen was frozen. I rebooted and it never got into the OS as it said a file had been corrupted. I ran check disk and it told me that the c-drive was good. It would not complete a check disk on the d-drive as one or more files are corrupted. I had a local company come to my home as their advertisement said the do data recovery. A waste of money. The technician listened to what I said. Tried to boot it using my software and then he said the drive was not spinning. I told him that he had to be mistaken as I had successfully run chkdsk. He was not fazed. Although he pointed out a capacitor or a resistor on the drive and noted it had been damaged. It is on the left side of the drive about an inch and a half down from the bar code. He stated he could not do anything for me at that point and charged $75 for his service.

 

After recovery:

Thanks again for your help. I appreciate the items you were able to save. I will definitely recommend your services to others--have a Blessed Day.
John

Sasanna G.
APO, AE USA

Maxtor 6B200P00 200 GB external

From Customer's order

Drive is failed in OS. I was using my external and had shut it off because I did not need it at the time. When I turned it back on, my computer system (Windows XP) wouldn’t read it and my password screen didn’t come up.

 

After recovery:

Thanks for your help. THANK YOU SOOOO MUCH!!!!!
Thank you sooooooo much for helping me retrieve my information.
Sasanna G.