FAQ and Technical Articles

Data Recovery for Apple Computers

Data Recovery For Failed Hard Drive from Apple (Macintosh) computer

We support all MAC operating systems for data recovery service and provide the same high-quality service, as for PC users.

The recovered data will be delivered to you on the media of your choice. Normally, we offer several options of destination media for our customers to choose from.
You may be offered to get data back from the following options:

1. As copied files and folders: on to spare/destination NTFS-formatted hard drive (now all MAC computers can read this PC format)
2. As copied files and folders burned to CD(s) or DVD(s) (PC-compatible)
3. As HDD-Clone, the exact replica of original hard drive; it is an ideal solution in case, if you looking to restore the whole operating system and do not feel like reinstalling the software applications on the same computer you had drive before it crashed. The clone hard drive is a sort of solution of ‘plug and play’.

The cost of spare/destination hard drives is not included in data recovery labour cost. The detailed pricing can be viewed at our website at the designated page.

Transferring Recovered Files to Apple computer

Generally, all Apple computers with modern MAC OS are able to read NTFS Volumes nowadays. This means that you can copy files from external drive (formatted with NTFS) to Apple computer running MAC OS. Starting from Panther 10.3 OS or later MAC OS, the Apple computers have the ability to mount such drives, making them universal data media between PC and Apple worlds.

For older MAC OS, it may require to apply for help of MAC's computer technician, in the order to get a consultation on how to transfer the recovered data to your old MAC computer. There are two principal methods of transferring data to old MAC computers:

1. First one is required a PC computer with the pre-installed MAC-driver that makes any MAC-formatted external hard drive visible. That MAC-driver comes with specially designed software, like MacDrive from MediaFour or MacOpener from DataViz. Then, connect both external hard drives to computer: start off with NTFS formatted drive carrying data, by following the other – MAC formatted, and copy files to MAC compatible hard drive. The same method is to be used for transferring data files from CD(s) / DVD(s), should your old MAC computer not able to do so.
   BTW, the same software can help you formatting hard drive for MAC OS locally, on PC computer. ("My Computer" > Right-Click on external drive > and select "Mac format….").

2. 

   Second one is to connect your old computer to the local network and transfer files from any modern Apple computer (or PC) with the external hard drive carrying data connected.

   Do not forget to enable file sharing for the folders on both machines.

Quick Start

To place the online data recovery order and send the failed media in for service: