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May 11, 2008

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Hard drive noise sounds. Clicking drives. Heads and platters.

 

The computer hard disk drive is a common source of noise sound. It is normal for a spinning hard drive to produce low humming and quiet whistling sounds.
However, drive should not produce repetitive clicking, ticking, or banging noise. Very noticeable humming, squeaking, or any type of hard thump may put your data in danger.

Clicking sound
may indicate a very serious hard dive problem. Data recovery from clicking drives is a complicated process. The success rate of recovery depends on the source of problem. Read/write head assembly failure and damaged platter's surface usually generate clicking sounds.


What is a Head assembly


The Head assembly is often called the hard drive heads (or simply: the heads).

Head assembly and magnets are parts of the stepper actuator (or Stepper Motor), a mechanical gear that positions the read/write head assembly over the appropriate tracks.
The read/write heads themselves are suspended over the surface of the disk at the ends of the head arms.
The head arms are all mechanically fused into a single structure that is moved around the surface of the disk by the actuator.

 

Why clicks put a data in danger

A typical hard disk uses rotating platters to store data. Each platter has a smooth magnetic surface on which digital data is stored.
Moving along and between the platters on a common arm are read/write heads, with one head for each platter surface. The hard disk's read-write heads fly above the data surface with clearance of as little as few nanometres.

Typically, the clicking sound produced by the heads assembly which is hitting their travel-limiting stops. Each click accompanies the vibration of heads on arm, strong enough to exceed that tiny safety gap between the flying heads and spinning disks. As a result, heads touch sensitive data surface and destroy it.

We strongly do not recommend listening to the 'music' of clicking hard drive. To prevent the extensive data damage, immediately shut down your computer or external data storage, take out the drive and dispatch it for the professional data recovery service. Otherwise, you risk loosing your valuable files.

 

Clicking sound sample

So what does a clicking failed hard drive sound like?
There are maybe many clicking patterns for each particular hard drive model.
To help you with telling the difference between a good hard drive and a hard drive that is on its last legs we provide just the one sound pattern to help you diagnose the dangerous problem:

 

From customer's correspondence

Nathan B.
Lexington, MA USA

IBM DTLA-307030 30 GB laptop

From Customer's order

Drive is seen in BIOS, but makes spinning and clicking sound, can't be accessed by XP
- Tried running chkdsk, didn't help - also upgraded firmware, that didn't help either
- Drive is seen in BIOS, but seems like more than software recovery.

 

After recovery:

Dear Sirs,
Got the hard disk back - thanks a lot! Everything looks great so far!!!
- Nathan


George L.
NCR, Waterloo
Waterloo ON Canada

Maxtor DiamondMax Plus 9 80 GB SATA

From Customer's order

I was copying a source tree and the PC got really slow. DOS prompts took over 30 seconds to start. I ran a virus scanner to look for a possible culprit. Then I rebooted and I go a drive not mountable error on the blue screen. Turing off the PC and waited a few minutes. The PC started up again (I ran in safe mode).
I tried to lift off my data but I was getting I/O errors every minute or so.

 

After recovery:

Thanks again for recovering data for us, outstanding results as always.

George


Humberto A.
Buenos Aires, Argentina

Fujitsu MHS2030AT 30 GB laptop

From Customer's order

Most important data: Outlook files (.PST) and Profile files for user vadjovaz
Failure occurred: Impossible to access drive
Drive in BIOS: No
Clicking: No
Spinning: Yes
Recovery attempts: Connected to another notebook/PC. Drive not opened.

 

After recovery:

Dear DataBe.com team,
We have received DVD's, and properly restored the user's information.
Thanks a lot for your work! Very impressive!
Respectfully,
Humberto A.


JEFF N.
CBIS INC.
WEST BROOKFIELD, MA USA

Seagate ST94811A 40 GB laptop

From Customer's order

I was traveling on business and my computer bag did fall from the car seat on to the floor while driving to the airport. The bag was a very well protected and cushioned bag. Upon arrival at the hotel I plugged the Ethernet cable into my computer and started my computer. Microsoft outlook began to load and it froze. I tried to end task but it did not allow me to, I shut off the computer. When I tried to start the computer again I got the prompt that the hard drive was not detected. I called dell and they had me try to re-boot and it would not. They indicated that the hard drive had crashed.

 

After recovery:

Dear DataBe.com team,
I have received my DVD's and my hard drive from you today. THANK YOU VERY MUCH for recovering all of my important files and all of my memories.
GREAT JOB!!!!!!
I really appreciate it,
Jeff N.
CBIS INC


 
 

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